COVID 19 Polices and Procedures

COVID 19 Polices and Procedures

A Note from Nick – Our COVID-19 Actions

Bodywork Professionals has always maintained the highest level of client-focused care and commitment. In light of the current COVID-19 virus, we want to share with you the steps we are taking to protect the health and safety of our clients and our staff.

Our Commitment to You

First and foremost to make sure we are doing all we can, we are educating ourselves and our staff about the new virus, reviewing the protocols being recommended by federal and state health officials, and strengthening our own current health, safety and hygiene practices.

All our therapists are fully licensed by the State of New York and as such are trained in appropriate hygiene protocols, including the thorough washing of hands and forearms with disinfecting soap upon completion of every client session.

All linens, including face cradle covers, are changed after each client and our laundry is sent to a professional linen cleaning service. We will now add a sanitizing wipe-down to the face cradle after each client and before securing the new linens.

As our clients know, our exclusive focus is on bodywork. We do not offer added beauty services such as facials, make-up, manicures or pedicures (all good stuff, we just keep our focus on massage therapy). With that, we have a limited number of staff and clients on site at any one time and our facilities consist of a limited number of client treatment rooms without a lot of added spaces or open treatment areas with added surfaces and equipment. Our facilities are professionally cleaned on a regular basis.

We will follow the Center for Disease Control and Prevention’s (CDC) most recent recommendations (as of March 11, 2020) to “routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. 

To address the heightened need for health and safety protocols, all staff (therapists and receptionists) will be wiping down frequently used surfaces as recommended by CDC. In addition, we will now have individual hand sanitizers in each treatment room for clients to use before and/or after their session.

What We Ask of You

We already know that most clients who are not feeling well will not want to come in for their massage and they will call ahead to reschedule (our current policy is for 24 hours notice if you need to cancel). In light of the current uncertainty with the COVID-19 virus and its spread, we urge anyone who is exhibiting flu-like symptoms to cancel their appointment and consider re-scheduling at least two weeks out.  If you are experiencing symptoms, the current CDC information recommends staying home until you are “free of fever (100.4° F or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).” Again, to be cautious we encourage a sufficient waiting period before returning for a massage treatment.

According to the CDC, while symptoms can be similar to the seasonal flu or allergies, the specific symptoms of COVID-19 are:

  • Fever
  • Cough
  • Shortness of Breath

 

Please note, if we do have a client who comes in who exhibits these symptoms we will err on the side of caution and ask the client to reschedule so as not to expose our staff or other clients to the potential virus.

So Should You Get a Massage Now?

On what seems to be a counter-intuitive note: Massage Therapy can help reduce stress and stimulate the immune system. So yes, in these uncertain times, it may be just what you need – if you are otherwise healthy – a good massage may help improve your ability to stay healthy.

According to research noted by the American Massage Therapy Association:

“Massage therapy increases the activity level of the body’s white blood cells that work to combat viruses. According to research from Cedars-Sinai, participants in a Swedish massage group experienced significant changes in lymphocytes, which play a large role in defending the body from disease. A lymphocyte is one of the three subtypes of white blood cells in the immune system.” https://www.amtamassage.org/research/Massage-Therapy-Research-Roundup/Research-Roundup0.html

We will continue to monitor informational updates provided by the CDC and the New York State Department of Health and we will adjust our policies as needed.

In the meantime, as always, we remain committed to providing high quality professional therapy services to our clients.

Additional Information can be found at:

www.cdc.gov/coronavirus/2019-ncov/index.html

www.health.ny.gov/diseases/communicable/coronavirus/

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